Privacy Policy

This Privacy Policy applies to the website wellnesswithshikkha.in and all contact channels operated by Wellness with Shikkha (CA Shikha Nikhil Dokania, Bengaluru, India). We are committed to protecting your privacy and handling your information transparently, in line with India’s Information Technology Act 2000, the Digital Personal Data Protection (DPDP) Act 2023, and applicable guidelines.

1. Information We Collect

We collect only the information you voluntarily provide or that is generated when you use our website:

a) Information you provide us directly:

• Your name, email address, phone number, and date of birth when you submit an enquiry form, contact us via WhatsApp, or book a session.
• Any additional information you choose to share in a message or consultation (e.g. health background, life situation).

b) Information collected automatically:

• Usage data via Google Analytics (GA4): pages visited, session duration, device type, approximate location (city level), and referral source. This data is anonymised and aggregated. We use it to understand how visitors use the website so we can improve the content.
• Cookies: Google Analytics sets first-party cookies. No third-party advertising cookies are used on this site.

We do not collect payment information directly — any payment processing is handled by the platform or method you choose (UPI, bank transfer) and is not stored by us.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• To respond to your enquiry and schedule or confirm sessions.
• To conduct your consultation and provide the wellness services you have requested (yoga, meditation, numerology, or Ramal Jyotish).
• To send you relevant information about your session, follow-up notes, or written reports.
• To improve our website using anonymised Google Analytics data.
• To comply with legal obligations if required.

We do not use your personal information for advertising, marketing emails, or automated decision-making without your consent.

3. Who We Share Your Information With

We do not sell, trade, or rent your personal information to any third party.

We share information only in these limited circumstances:

• Google Analytics receives anonymised, aggregated usage data as described above.
• WhatsApp / Google Meet / Zoom are used for communication if you choose those channels. Their own privacy policies apply.
• Legal requirement: we may disclose information if required by Indian law or a valid court order.

4. Data Storage and Security

Your personal information is stored securely. Enquiry form submissions are received by email. We do not maintain a public-facing database of client records. Consultation notes are kept for service continuity and are not shared.

We take reasonable precautions to protect your data from unauthorised access, but no method of internet transmission is 100% secure. If you have concerns about a specific piece of information you have shared, please contact us.

5. Google Analytics and Cookies

This site uses Google Analytics 4 (GA4) to collect anonymised traffic data. No personally identifiable information is sent to Google Analytics. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on or by adjusting your browser’s cookie settings.

We use only the cookies that Google Analytics requires. We do not use advertising, remarketing, or third-party tracking cookies.

6. Your Rights

Under India’s DPDP Act 2023 and general privacy principles, you have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate information.
• Request deletion of your personal information, subject to any legal obligation we may have to retain records.
• Withdraw consent for future communications at any time.

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

7. Children’s Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a child’s information has been submitted to us, please contact us immediately and we will delete it.

8. Links to Other Websites

Our website contains links to external websites (e.g. Google Forms, WhatsApp, Instagram). We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before submitting any information.

9. Changes to This Policy

We may update this privacy policy from time to time. The “last updated” date at the top of this page reflects the most recent revision. Continued use of our website after any change constitutes your acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, data access requests, or concerns, please contact:

CA Shikha Nikhil Dokania
Wellness with Shikkha
Bengaluru, Karnataka, India
📞 +91 93534 62527
✉️ [email protected]

We will respond to all privacy queries within 30 days.